This Privacy Policy explains how Designer Bag Alert (hereinafter "we") collects, uses and protects your personal data when you browse our website, create an account, place an order, or interact with our services.
By using our website, you acknowledge that you have read this Privacy Policy.
1. DATA COLLECTED
We may collect personal data when you:
- browse the website (browsing data, IP address, pages visited, device, browser),
- create an account or log in,
- place an order or contact our support team,
- subscribe to a newsletter (if available),
- participate in a promotional operation (if available).
Depending on your use of the website, data categories may include: last name, first name, postal address, email address, phone number, delivery information, order history, customer service exchanges, login and browsing data.
Payment information (e.g. credit card) is processed by secure payment providers. We do not store your full banking details.
2. PURPOSES OF PROCESSING
Your data may be used to:
- manage your account and access to the website,
- process, deliver and track your orders,
- communicate with you (confirmations, order-related information, support),
- improve our website, content and user experience,
- ensure website security, prevent and detect fraud or abuse,
- comply with our legal and regulatory obligations.
3. LEGAL BASES
Depending on the case, we process your data on the basis of:
- performance of a contract (e.g. order management),
- our legitimate interest (e.g. security, website improvement),
- your consent (e.g. certain cookies, marketing communications where applicable),
- compliance with legal obligations (e.g. invoicing, accounting).
4. DATA RECIPIENTS
Your data is intended for Designer Bag Alert and may be shared with service providers (subcontractors) strictly necessary for the operation of the service, for example: hosting, payment provider, carriers, emailing tools (if applicable), customer support.
We do not sell your personal data. We do not share it with third parties for marketing purposes without your consent.
5. TRANSFERS OUTSIDE THE EU
Some service providers may process data outside the European Union. When this occurs, we implement appropriate safeguards (for example, standard contractual clauses) to ensure a level of protection consistent with applicable requirements.
6. RETENTION PERIOD
We retain your data only for the duration necessary for the purposes described above, then delete or anonymize it, unless a longer legal retention obligation applies.
For guidance:
- order-related data: for the duration necessary for follow-up, then archived according to accounting and legal obligations,
- account data: as long as the account is active (then deleted/archived according to obligations),
- support data: for the duration necessary for processing, then limited archiving.
7. SECURITY
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction.
You are also responsible for the confidentiality of your login credentials and passwords. We recommend using a unique and sufficiently complex password, and not sharing it.
8. COOKIES
The website may use cookies and similar technologies. Information about cookies (purposes, duration, management) is detailed on our dedicated "Cookie Policy" page.
9. YOUR RIGHTS
In accordance with applicable regulations (in particular the GDPR), you may have the following rights, depending on your situation: access, rectification, deletion, objection, restriction, portability, and withdrawal of consent where processing is based on consent.
You may also define directives regarding the fate of your data after your death, where applicable law provides for this.
10. POLICY CHANGES
We may update this Privacy Policy to reflect legal, technical or operational developments. The applicable version is the one published on the website at the time of your visit.